Shipping policy

** PLEASE READ OUR SHIPPING INFORMATION CAREFULLY BEFORE ORDERING! ** (Updated on 22.09.2022)

FREE SHIPPING PRICE LIMITS:
- To Switzerland and Liechtenstein: Free shipping on all orders above 100 CHF.
- To ALL European destinations: Free shipping on all orders above 200 CHF.
- To all other destinations (like USA, Canada Australia etc.): Free shipping on all orders above 500 CHF.

By placing an order you are accepting the following conditions:


• Payments must be completed within 5 days, otherwise the purchase will be cancelled automatically.
• All orders will be shipped from Switzerland via Swiss Post. Shipping for bigger and higher value items can also be arranged through FedEx or UPS.
• Buyer pays all shipping costs.
• Items will not be shipped before the full payment has been marked as “Completed”.
• The seller cannot be made responsible for delivery delays after an order has been marked as “Shipped” and a shipping confirmation number is provided.
• The seller cannot be made responsible for loss of items during transport if the shipping method chosen by the buyer does not include full tracking.
• Buyer is responsible for any import duties or taxes due on goods purchased.
• Goods returns or refunds are only possible under the following special conditions:
- Wrong item.
- Item sold is not the same release mentioned.
- Item is damaged during transport (very unlikely due to our professional protective packaging!). Please provide a photo of the damaged packaging/item.
Return postage for the reasons above will be paid by the seller. All other reasons for return of items will be paid by the buyer.
Please contact us at support[at]antiqzone.com for further information.

Shipping costs for all formats including packaging and shipping are shown automatically when you order. You can always change your shipping method before you finalize your order.

Shipping price varies depending on weight, size and destination country. 

PACKAGING:

- All packaging and boxes used for shipping are new and made specifically for the item you are buying.
- The boxes will be enforced with additional material to prevent damage to the records if necessary.
- The packages are also marked with "Fragile" (and "protect from direct sunlight" labels depending on season and destination).
- All records will include a new protective plastic outer sleeve.
- All used vinyl records are shipped with the record housed in a poly-lined inner sleeve outside its original cover in order to prevent damage.